Practical information

If you ‘d like to join our loyalty programme, nothing could be easier; you have to ask the Yelloh! card which is free of charge and without obligation to buy :

• directly on the Yelloh Village website
• at the camping village “le Brasilia”
• by phone to the call center 00.33.4.66.739.739

The card has no expiry date, provided you stay at one of our campsites within the next 3 years.

The number of points  will be automatically credited to your account 16 days after the end of your stay and  are availables on the Cottage Sud,  Maisons Brasilia and the camping place- Except from 1 July to 31 August.

Number of points required to obtain a free night: 450 points for the pitches; 850 points for the Maisons Brasilia  (1 bedroom) and 1200 points for the Cottages Sud.

On the https://www.yellohvillage.fr/ website, click on the “My Yelloh! Village Plus account” tab to access your Yelloh! Plus! points statement and a summary of your account.

On the https://www.yellohvillage.fr/ website, nothing could be simpler: just click on the “My last reservations” tab

You can then consult the details of this booking with: the name, age, contact details of the people accompanying you, the booking number, the name of the Yelloh! Village, the type of accommodation, the dates of the stay, the total amount, the amount of the deposit paid and the balance of the stay.

It’s very simple: go to the “My account” tab on the https://www.yellohvillage.fr/ website.

You can pay directly from the internet with your credit card. Just click on the button “pay the deposit or the balance of my stay” at the bottom of our homepage.

You need your customer reference beginning with “U” or “O and the surname linked to your booking.

If you wish to pay your balance by bank transfer, you must first send us an email about this (date of transfer).

If you wish to visit the campsite, it is only possible during the low season.

If you wish to visit friends or family on the site then you must come to the reception with someone who is a resident on site.

In this instance, then you will have to wear a disposable paper wristband.

The maximum number of visitors is 6.

Access to the swimming pool is prohibited.

The cost is four euros per adult during the high season.

The latest you can stay is 11pm. You must leave the bracelets with the security agent at the entrance.

Yes, the whole campsite is covered by our wifi. Free wifi can be found in the bar/ restaurant as well as in the teen “chill zone” area.

For each reservation, you will be issued with a free code for four devices, except for the Cottage Dali with which you will be issued with a code for eight devices.

If you need to work in a quiet environment, we have a “co-working” room in which you have access to free wifi. The opening hours are from 8am until 12pm and from 3pm until 6pm.

You can find a map on our website www.brasilia.fr. by clicking on practical information then documentation.

You may also consult the interactive map and view the campsite area by area by clicking on “accomadations” then “find accommodations”.

The third possibility is to download the Yelloh! village app. You must click on “practical information” and then “map”.

You can download the Yelloh! village app and click on camping le Brasilia and then on Animations.

There are also posters near the reception to the left of the cube and outside each sanitary block.

The mini-club welcomes all children between five and eleven years old between 10am and 12pm and between 4pm and 6pm every day except Saturdays. Booking is mandatory from up until two days before the activity and to do so you can use our application here : https://anim-live.fr/company/BRA344/booklet

• Children under 15 are not admitted, even when accompanied by their parents. Access is strictly reserved for the clientèle of Le Brasilia.

• For the pitches, arrival is from 12.00 noon. Departure must take place between 8.00 a.m. and 12.00 p.m. at the latest.
• For the accommodations, arrival is from 16:00. Departure must take place between 8.00 am and 10.00 am at the latest.An inventory  must be made on departure (make an appointment with the reception)

We have 3 PRM rentals: one in the SOUTH sector and two in the OKAVANGO sector.
A “tiralo” is available behind the Asterix near the Cube for easy access to the beach.

Yes, there are 3 small slides in the water park

All pools are heated, except the one with slides.

Long shorts /swim shorts (which go down to the knees) are prohibited in the pools.

Only swimsuits and shorts are allowed.

Yes, babies are included in the accommodation capacity. The maximum number of people indicated in the cottage must not be exceeded.

The Mini-Club is open for children from 5 to 12 years old. A reservation must be made in advance on the app

“animlive”  (available from 48 hours before your arrival).

Ours animators offer activities for young people aged 12 to 17 in July and August. And moreover, the disco area welcomes teenagers during the day from 2pm to 6pm (Wi-Fi access).

• on our web-site www.brasilia.fr, Booking is quick and payment by credit card is secure.
• by telephone by calling our central reservation office on 04 66 739 739 (secure payment by credit card)
• by telephone directly with us by calling 04.68.80.23.82

In all cases, the following information will be requested on the booking form: first and last name, date of birth of each person, your address, your telephone number, your email address.

The reservation becomes effective and firm after reception of a deposit of 15%, and after reception of a confirmation email from us. For more details, please consult the General Terms and Conditions of Sale.

The reservation of a camping pitch or rental accommodation is made on a strictly personal basis.

Minors must be accompanied by their parents or legal guardians.

The choice of pitch (extra charge of 40 €) allows you to choose a sector, a pitch number or the possibility of being side by side with another family subject to availability.

To book for the following year, our customers can put an option during their stay..

This option is valid until about the end of October. If the option is not confirmed, it is automatically deleted and the pitch or rental is made available again.

You can make a reservation on line on our website www.brasilia.fr mid-November for the official opening of reservations (no request by email will be treated), or by phone at 00.33.4.68.80.23.82..

No, we cannot respond to availability requests by email. They vary very quickly and an exchange of important information is often necessary to satisfy your wishes. Please contact us by telephone on 00.33.4 68 80 23 82 or make a booking on line on our website www.brasilia.fr

No, we do not ask for a deposit on arrival. However, any broken object will be charged (amount indicated in the welcome booklet available in each accommodation).

A deposit is required in exchange for the loan of an adapter (for electric plug or water tap) for bare pitches.

A maximum of one month before your arrival (no instalments) .

Booking of a pitch or camping place : 

You can make reservations at the reception during your stay, except on the day of your arrival or departure.
or departure.

The option must be for the same pitch number that you occupy this year and for the same period as your current stay (subject to availability). If you wish to change your pitch and/or dates, please contact us from mid-October.

Booking of an accomodation :

You can put an option on the rental of your choice and for the same period as your current stay according to our availability, but you do not have priority on the number you currently occupy.

No, discounts cannot be combined.

Examples of discounts: ADAC, CAMPCARD, Leading Carte, 10% long stay, free nights (thanks to the accumulation of points with the Yelloh Village loyalty card, maximum of 6 free nights for a stay), etc.

Yes, the cancellation guarantee can be taken at the time of booking, before paying the deposit; it represents 4% of the price of the accommodation or pitch package (excluding supplements).
The reimbursement of the deposit paid following a cancellation may be possible through the cancellation guarantee offered by Brasilia, the reason for cancellation must be included in the cancellation conditions with proof (the amount of the cancellation guarantee will be deducted), see our general conditions of sale.

Please note: it is not possible to take out the cancellation guarantee after confirming your reservation.

No, no refunds will be made without first taking out a cancellation guarantee, except in the case of a link with

Covid-19 such as :

• Border closures or
• Confinement due to governmental decisions or
• Administrative closure of the campsite or
• Quarantine upon arrival or return of the client to his country.

Simply call us first and send an email to info@lebrasilia.fr stating your cancellation request with your customer reference and the dates of your stay.

If you have not taken out cancellation guarantee, no refund will be possible.